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Enhancements, Fixes, and Known Issues 06/02/2022

The following enhancements, fixes, and known issues are found in this release, dated 06/02/2022:


  • Default policies are now available in all Tenants upon Tenant creation. Default policies differ by the frequency of backups. The available frequencies are: Daily to perform a backup every 24 hours, Weekly that provides protection every 7 days and Monthly to backup the assets once a month.
  • iscan reports templates were updated to include malware and ransomware names.
  • Filtering on the Reports page was improved to include more options.
  • When a user’s role is changed an email notification will be sent to the Tenant admins.
  • A Download button was added to the iscan reports pages to save the report to local machine.


  • Database optimizations were applied to the latest Elastio version.
  • Job data/results json representation was made consistent across all jobs on the Jobs page.
  • elastio rp tag option was added to Elastio CLI. Now previously created recovery points can be tagged at any point in time. The option to tag a recovery point at the time of creation was included in a previous release.
  • Verbosity of debug log events was reduced from some components to optimize the amount of logs.
  • --subnet parameter can now be used for backup operations in Elastio CLI to specify the subnet to use.
  • Validation of the command inputs was improved in Elastio CLI.
  • Scheduler service was optimized to handle larger amounts of jobs.
  • A confirmation is now required to perform any destructive operation in Elastio CLI. It can however be skipped thanks to special flags for programmatic use.
  • Linux kernel 5.16 support was added to Elastio CLI.

Bug Fixes

  • Error retrieving credentials for the Cloud Connector after AWS connection loss would occur in some cases. This was fixed.
  • First page after login is Sources, when it should be On Boarding. This was fixed.
  • Some iccan reports were not displayed properly. This was fixed.
  • Incorrect time would be displayed in some iscan reports. This was fixed.
  • Jobs were not previously associated with the source asset. This was fixed.
  • Fixed error message for missing artifacts on updating the Cloud Connector.
  • Fixed Task description on the Jobs page for iscan jobs.
  • Both EC2 and it’s EBS volume could be added to the same backup policy using option “Select assets by tags” which led to errors. This was fixed.
  • elastio iscan would sometimes allow to pass the same --path more than once. This was fixed.
  • Writable mounts of EBS wrong behavior was fixed.
  • EBS volume was restored even though the job failed with an error message. This behavior was fixed.
  • elastio file restore was asking to overwrite restore target directory even if it did not exist before restore command was executed. This was fixed.
  • EC2/EBS backup/restore without --vault flag specified would sometimes result in an error. This was fixed.
  • Out of memory error would occur during intensive writes while snapshot was taken. This was fixed.
  • Vault worker termination on backup would make the backup fail and terminal freeze. This was fixed.
  • Vault worker termination on attach resulted in pending backup. This was fixed.
  • Block backup would sometimes fail with “Kolobok error” in scheduled backups. This was fixed.
  • “Kolobok error” would sometimes appear at the end of the job if s0 server was terminated. This was fixed.
  • “Essential container in task exited” error would occur if Cloud Connector and Elastio CLI versions did not match. This was fixed.
  • EC2 backup would panic in some cases if the previous EBS snapshot was empty. This was fixed.
  • CLI installation would fail on ARM instances. This was fixed.
  • iscan of a recovery point would appear to hang when there was not enough memory. This was fixed.
  • Elastio iscan ransomware check v2 didn’t always detect infected files. This was fixed.
  • Anti-malware scan failed with “Cannot load Anti-malware database” error. This was fixed.
  • iscan would finish silently without outputting the infected recovery point. This was fixed.
  • elastio iscan produced a flood of warnings unrelated to the job results. This was fixed.
  • iscan would fail in some cases with “Anti-malware license serial number has expired” error. This was fixed.
  • Ransomware scan v2 failed on unicode characters. This was fixed.
  • iscan would fail with “Cannot locate iscan-am-server”. This was fixed.